We live in an era of constant change and transformation, which in return paves the way for cultural transparency. Benefits, challenges, and the required managerial tools 2 advantages. In every culture there are basic standards for social interaction such as personal space distance, eye. Culturaldiversity,knowledgediversityand innovation mugeozmananderkanerdil. Managing the relationships of a diverse workforce and ensuring that its members communicate and get along with one another is also essential. The globalization of economies and the migration has dramatically increased opportunities while also affecting organizations in a manner that it. Again, these differences can lead to breakdowns in getting work. Given todays conflicts, political uncertainties and support for nationalism, it is important to be reminded of the benefits that diversity brings to development. Since our informants were only partly concerned with issues related to cultural diversity and. Hbrs 10 must reads on diversity with bonus article making differences matter.
Aluko, olabisi onabanjo university, nigeria abstract. New perspectives on understanding cultural diversity in. The impact of workplace diversity on organisations priscilla dike degree thesis degree thesis degree programme in international business 20. I offer some thoughts and insights on the strategic value and benefits of diversity in the workplace, cultural attributes that provide the prime conditions to harness the benefits of diversity and some pitfalls to avoid when building a culturally diverse workplace.
Felicity menzies is ceo and principal consultant at includeempower. Com, a diversity and inclusion consultancy with expertise in. Diversity printables, lessons, and resources teachervision. Cultural diversity and information and communication. An inclusive work environment requires a clear understanding of both the inherent and acquired diversity within an organization.
Managing cultural diversity training manual 6 2010 australian multicultural foundation designed by robert bean consulting more comprehensive understanding of the concepts, frameworks and processes of managing workforce and customer cultural diversity. Diversity and multiculturalism encyclopedia of life. Our printables, teaching guides, immigration resources and more will teach students the history of different cultures and how diversity has been treated throughout the world during different time periods. Pdf on mar 1, 2007, gunther dietz and others published keyword. This definition has several important implications. Diversity has the potential to either disrupt group functioning or, conversely, be the source of collective creativity and insight. Examine the causes of crosscultural miscommunication and discover effective. To manage effectively in a global or a domestic multicultural environment, we need to recognize the differences and learn to use them to our advantage, rather than either attempting to ignore. The effects and management of cultural differences during the integration process of mergers and acquisitions. Why cultural diversity in the workplace is a winwin.
A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Diversity is nothing more than a difference from the majority. What is the impact of cultural diversity on team performance. The value of this new approach to cultural diversity is evident not only in unescos activities in the cultural sphere. Based on some relevant references, this article presents some important tools to evaluate the managing diversity in crosscultural project teams. Demonstrate positive responses to diversity whenever possible in the classroom engage in interactions with children that promote respect for diversity and value differences explore the culture, heritage, backgrounds and traditions of each child and family within the context of their community. From the virgin group to disney and pricewaterhousecoopers, organizations across industries are embracing the benefits of a diverse workforce. In the first section of this article, we argue that most previous research on. Demonstrate an increased understanding of interrelationships among race, culture, and ethnicity. Choosing from the largest group of candidates will ensure youre hiring a diverse and qualified. The most insightful cultural observers often are outsiders, because cultural givens are not implicit to them. Diversity and multiculturalism terry carter executive learning strategies, usa keywords. He states that even when a merger offers new opportunities, it still tends to be perceived as a threat to ones equilibrium. Just think how boring a meal would be without chinese, mexican, japanese, italian, german, french or indian food.
Which companies are best in class and what does that entail. Culture clash in mergers and acquisitions 4 harry levinson, a management psychologist and harvard professor emeritus, stresses the psychological consequences of the merger experience. The paradox of low biological diversity and high cultural diversity among humans can be used to provide us with a basis for considering the origins of communitybased cultural diversity. Diversity management, challenges and opportunities in multicultural organizations patrick a. The effects of diversity perspectives on work group processes and outcomes talks about three diversity perspectives related to realizing the benefits of. We can learn from one another, but first we must have a level of understanding about each other in order.
Cultural issues in mergers and acquisitions deloitte. Cultural diversity, knowledge diversity muge ozman, erkan erdil june 20 and innovation. Thomas harvard university o 2001 by cornell university. The approach used is based on a market survey results. Cultural diversity in the following sections, after a brief conceptual introduction of the notion of cultural diversity, the theoretical discourses and educational programs which recognize the intrinsic value of cultural diversity in education will be traced back to their origins in relation. There are several types, such as language, dances, clothing and other traditions as the organization of society. Knowledge of cultural customs enables health care providers to offer better care and help avoid misunderstandings. Here are ways to foster cultural diversity in the workplace and make sure employees feel accepted. Cultural diversity and differences in crosscultural. The top ten cultural risks for global business include.
Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. The effects of diversity perspectives on work group processes and outcomes robin j. Introduction culture is a word with many shades of meaning. Diversity, workplace, cultural mentoring, organisation. How do ethnic diversity and multiculturalism affect the. Because diversity covers a wide range of human attrib. But with benefits necessarily come challenges of working. Diversity is an action, inclusivity is cultural, and belonging is a feeling. In response, modern managers and hr professionals must come up with new solutions that embrace this growing diversity and learn how to manage cultural diversity. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. Managing cultural diversity the five cultural dimensions highlight the important cultural differences in organizations. Cultural issues in mergers and acquisitions leading through transition.
Cultural diversity also makes our country stronger and better able to compete in the new global economy. Cultural diversity is something associated with the dynamics of the associative process. Cultural diversity for dialogue and development sipri. The challenge in managing multicultural teams effectively is to. Issues and challenges harold andrew patrick 1 and vincent raj kumar2 abstract diversity management is a process intended to create and maintain a positive work environment where the similarities and differences of individuals are valued. Culture is a set of norms that set standards for a society of what is acceptable behavior.
What are the key factors in managing diversity and inclusion successfully in large international organizations. Cultural diversity makes our country richer by making it a more interesting place in which to live. What is cultural diversity an article by michael soon. Kreitners definition emphasizes on three crucial issues about diversity management. Companies that fail to recognise the cultural diversity of their markets risk missing important consumer segments. In any culture there is a majority and many minorities. Failure to align culture in mergers and acquisitions can lead to. Im pretty convinced that there are superficial differences in culture and communication and how. In its most manifest form, cultural identity takes the shape of names which both locate and differentiate the person. After learning and analyzing the impact of cultural diversity on team performance, i personally believe that cultural diversity can benefit team performance in certain ways. Cultural identity is the symbol of ones essential experience of oneself as it incorporates the worldview, value system, attitudes, and beliefs of a group with which such elements are shared.
The fifth section of this manual provides a description of several resources and the. International journal of management science and business administration, vol. Research by mckinsey and company report that companies with workforces comprising a large percentage of diversity in gender, race, and ethnicity often outperform the national industry median by as much as 35%. In management theory and business practice, the dealing with diversity, especially a diverse workforce, has played a prominent role in recent years. Cultural diversity is a subject that has been getting growing attention not just internationally but also in sweden in the 21st century. What are the key factors in managing diversity and. Cultural diversity in the united states and its impact on. Diversity management, challenges and opportunities in. History is replete with examples of social conflict due to cultural. Pdf the effects and management of cultural differences during. Cultural diversity, communication, learning, cultural stratifications 1.
Cultural diversity plays a very important role and will continue to play an even greater role as we move into a more diversified world. Embracing cultural diversity in the workplace is an important first step for businesses that want to be competitive on an international scale. The typical american office has never been so diverse in terms of age, race, ethnicity and culture. Investing in cultural diversity and intercultural dialogue the united. The cultural diversity means cultural differences that exist between human beings.
Diversity has been treated differently throughout history. Teams and companies that make diversity a priority offer a variety of ideas, perspectives and learning opportunities. The impact of workplace diversity on organisations core. A variety of genomic markers place the demographic origin of h. Creating and celebrating diversity in preschool classrooms. Benefits from diversity and inclusion 1international companies would benefit from the wealth of available business knowledge.
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